NEWS News

【3/18 (Thu)】
In response to the relaxation of visitor restrictions, we have added some notes on spectator etiquette.

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In addition to the J.League common spectator manners and rules, a new set of guidelines for preventing the spread of the novel coronavirus has been established. We will proceed with preparations in accordance with the J.League Guidelines for Preventing the Spread of the Novel Coronavirus during the super strict security measures and strict security measures for matches.

Depending on the spread of COVID-19, government announcements, and decisions by local authorities, restrictions, transition timings, and operational methods may change suddenly.

This match will be held after the current state of emergency declaration period (after 3/21), but as of now, the lifting has not been officially decided, so we will sell tickets with a limit of 5,000 tickets at the time of ticket sales. If the state of emergency is lifted or the situation changes, we plan to relax the entry restrictions according to the operational protocols at that time.

Visitor seats will not be released for sale at the time of ticket sales, and we plan to sell them after the relaxation of restrictions has been confirmed.

In addition, there is a possibility that the kick-off schedule may change due to the extension of the state of emergency. We will inform you again in that case.

□Requirements for All Attendees
(1) If you are feeling unwell, please have the courage to refrain from attending.
・If you are experiencing any symptoms (e.g., fever, cough, sore throat, fatigue, abnormalities in taste or smell, etc.)
・If there are suspected cases of infection among your cohabiting family members or close acquaintances
・If you have traveled to countries or regions that require entry restrictions or observation periods as mandated by the government within the last 14 days, or if you have had close contact with residents of those areas
・If you have a history of a positive PCR test,
① For symptomatic individuals, if it is within 72 hours after symptoms have improved (even if more than 72 hours have passed since symptoms improved, but less than 10 days since the onset of symptoms).
② For asymptomatic individuals, if it is less than 10 days since a positive PCR test.

(2) Please do not shake hands or hug.

(3) Please maintain social distancing. (When entering and exiting, in lines for restrooms, etc.)
* Restrooms and concession stands tend to be crowded especially just before the match starts and during halftime, so please try to use them at other times if possible.

Please always wear a mask at the stadium.
※We will ask the staff to speak to those who are not wearing masks, so we appreciate your understanding and cooperation.
※Children under 2 years old can enter and watch the game without wearing a mask, as stated in the announcement by the Ministry of Health, Labour and Welfare (Question 12 regarding the impact on infants and children).
Children aged 2 and above are recommended to wear masks, but if they wear masks, parents and adults around them should wear them after paying sufficient attention to the child's health condition.
If the person is not feeling well or if it is difficult to wear a mask continuously, there is no need to force them to wear it. If the mask is not worn, we kindly ask for your cooperation in other infection prevention measures such as social distancing, along with the parents, for the prevention of infection.

(5) Please wash your hands and sanitize your hands frequently.
* From the perspective of infection prevention, please bring disinfectant (such as portable bottles) as much as possible.

(6) Alcohol sales will be conducted. However, please be aware that consuming alcohol may lead to increased excitement and a tendency to speak loudly, which could increase the risk of infection. If you choose to consume alcoholic beverages, please refrain from speaking loudly and causing inconvenience to other attendees. We kindly ask for your understanding and cooperation in preventing the spread of infection.
※Alcoholic beverages will be sold until the closing time of each store.
※Please transfer the contents of the bottle or can to a paper cup.

□Items to bring when watching a game
When visiting the stadium, please bring the following items in addition to your admission ticket.
・Mask
・Handkerchief

□ Entry and Exit to the Stadium
(1) Temperature will be measured at the entrance gate, and entry will not be allowed if it is 37.5 degrees Celsius or higher. Please note that even if entry is refused, there will be no refund. Also, when refusing entry, we may ask for your contact information.

(2) Hand sanitizers will be installed at all entrances. Please be sure to sanitize your hands.
※Please bring disinfectant in portable bottles or similar containers and perform frequent hand sanitization from the perspective of infection prevention.

(3) We do not organize a waiting line to secure the order of entry before the opening.
Please refrain from forming a pre-waiting line around the stadium.
The opening time is usually 90 minutes before kickoff, but please check the official website as it may be subject to change.
※Please come to the venue with plenty of time to allow for social distancing.
※There may be a longer wait time for entry in order to prioritize safety.

(4) Please use the following gates for each seat type as much as possible to avoid congestion. (Refer to the diagram below)
・Main 3 Gates: Main SS Designated Seat, Main S Designated Seat
・North Gate: Home UF Designated Seat, Home Seat
・Back 2 Gate: Back Center UF Designated Seat, Back Center Designated Seat, Back UF Designated Seat, Back Seat, South Side Seat
・South 1 Gate: Visitor Seat

(5) Re-entry is not allowed.
(5) We will implement re-entry using the following method.
①Please make sure to bring your ticket stub or QR ticket with you when exiting the stadium at the gate.
At Gate 2, please present your ticket stub or QR ticket and we will distribute a re-entry card.
③Once you have confirmed your re-entry card, you will be able to re-enter.
Re-entry gates: Main 4 gates, Back 3 gates (refer to the diagram above)
Re-entry hours: From opening (scheduled at 12:30) until halftime.

(6) We will not implement regulatory expulsion, but we ask for your cooperation in infection prevention measures such as adjusting the time.
※Please understand and cooperate by keeping a distance from the people around you when leaving the field.

□ Events and Shops
(1) Events will be held with sufficient consideration for social distancing.
※Information regarding the events to be held will be provided on the official homepage, etc.

(2) Greetings outside the mascot's area and in the concourse are not allowed.
※Details of mascot appearances will be provided on the official homepage, etc.

(3) Food and beverage sales will be conducted.
※Information about the food and beverage vendors that will be implemented will be provided on the official homepage, etc.

(4) Goods sales will be conducted.
※The stores where the event will be held will be announced on the official homepage, etc.

(5) Smoking areas are not provided inside the stadium.

□ How to Watch
(1) All seats are designated seats. When watching, it is prohibited to move from your seat (sitting next to someone without maintaining distance, moving to the front of the stand to talk to players, moving to a dry place in case of rain, etc.).

(2) Visitor seats are scheduled to go on sale when relaxation of restrictions is confirmed.
(2) Watching the game while wearing the visitor team's uniform and merchandise is only allowed in the "visitor seats". Only cheering for the visitor team (clapping and applause only) is also allowed in the "visitor seats".

(3) Even outside the stadium, please ensure social distancing and avoid actions such as shouting, singing, cheering, and gathering that pose a risk of infection.

(4)According to the J-League's new coronavirus infection control guidelines, it is stated that "a distance of about one seat should be left in front, back, left, and right," but for the Kobe match on 3/28 (Sun), ticket sales will start with a limit of 5,000 people and seats will be sold with a distance of three seats in front, back, left, and right.
After that, once the relaxation of restrictions is confirmed, additional seating will be arranged with three seats left empty on both sides in the rows that were not sold.
Since the relaxation of restrictions has been confirmed, additional sales will be conducted with three seats left empty on both sides in the rows that were initially unsold at the start of sales.

▽Sales Start

▽After Deregulation

□ Cheering Style
The following actions are prohibited.
・Inciting cheers
・Cheering out loud such as singing, whistling
・Waving or spinning towel scarves, large flags, and other flags
・Use of megaphones including loudhailers
・Drums and other noise-making instruments
・High-fives, linking arms
・Cheering using big flags
・Actions that disturb other spectators, such as displaying gate flags on seats
・Continuously standing while watching
* Applause and hand clapping are permitted.
* The use of drums, cheering clappers, and other noise-making instruments that can be played at your seat may be allowed at the discretion of the host club; however, FC Tokyo continues to prohibit these actions for both FC Tokyo and visiting teams to prevent the spread of infection and avoid conflicts among attendees.

Regarding the display of banners (flags, banners, etc.)
Banner (flags, banners, etc.) display locations have been determined. Please refrain from displaying them in locations other than the designated ones. Please follow the instructions of the staff when displaying them.

【Designated Locations for Banner Submission】
・FC Tokyo Banners
Lower Stands: Home seats, Back seats, Back center seats (partial), South side seats, Front row of the boundary area
Upper Stands: Home seats, Home UF reserved seats, North side of back seats, Back UF reserved seats, Middle aisle and top railing section of Back center UF reserved seats

・Visitor team banners
Lower stands: Front row of the visitor seats
※Posting to the upper stands is not possible.

【Banner Display Time】
・FC Tokyo Banners
For those who are preparing banners (flags, banners) in advance, please gather at the "Euro Sports Ajinomoto Stadium Store Triangle Plaza" inside the stadium grounds 120 minutes before the opening.
Please note that we will also conduct temperature checks for those who have made prior preparations, and if the temperature is 37.5 degrees Celsius or higher, you will not be allowed to enter. Thank you for your understanding in advance.
In addition, it is also possible to display banners (flags, banners) after the gates are opened.

・Visitor team's banners
Will be displayed after the gates open.
※Pre-posting is not possible.

※Please confirm with the staff in advance before posting and follow their instructions.
※The use of duct tape when attaching banners is prohibited.

□ Other Prohibited Items
・When visiting, please arrive at the stadium after the opening time.
・Please refrain from waiting near the player bus area or the area for officials.
・If you do not have a ticket, please do not come to the stadium or its vicinity.
Please comply with the J-League Unified Prohibited Rules (J-League Common Spectator Etiquette & Rules), the FC Tokyo Soccer Match Operation and Management Regulations, and the J-League New Coronavirus Infection Control Guidelines.

□Q&A
Q1. Is there a shuttle bus?
A1.For matches with a 10,000-person limit, shuttle buses will not operate. Please use the regular bus service.

Q2. Will the Blue-Red Park be held?
A2. AO-AKA PARK will be held with 10 food trucks set up at Onigiri Maru Square.

Q3. Are there any food and beverage stalls inside the stadium?
A3. The stadium shops are open. Please check the official website for the stores in operation.

Q4. Is there a merchandise store?
A4. The merchandise shop will be open for business, but sales will be reduced in scale compared to normal times.
Please also consider using the OFFICIAL ONLINE SHOP to avoid crowded places.

Q5. Is there a gachagacha?
A5. We sell gachapon, but instead of selling them through normal vending machines, our staff will hand you the products. Also, please refrain from engaging in activities that may cause crowding, such as exchanging products.