NEWS News

There was an issue where some people did not see their exchange numbers after purchasing AO-AKA PARK food in advance for the Kashima Antlers match, which started selling on Oct 20 (Wed).

Currently, the support is complete and the redemption number is displayed, so please confirm your order from here page.
In addition, for those who have purchased duplicates, we will handle cancellations and refunds at Uful Corporation.
We apologize for the inconvenience, but those affected are kindly requested to enter the necessary information in the contact form of Uhuru Corporation below and submit it.

□Issue Details / Affected Customers
Some customers who purchased via PayPay did not have their exchange numbers displayed.

□Completion Date and Time
October 21 (Thu) 12:45 a.m.
*For the applicable customers, the order time displayed on UriCall will show the above completion date and time.

□Regarding Cancellation and Refunds for Customers Who Made Duplicate Purchases
We will cancel and refund orders that are found to be duplicated for our customers.
Please fill in the necessary information in the following Uful Corporation contact form and submit it.
https://uhuru.co.jp/contact/sports/

<Required Information>
1. Name of the store where the order was placed
・ Kashima Meat Business Cooperative (Kashima, also acceptable as Motsuni)
・Meat Mountain
・Italian restaurant Kutteke Tei (also acceptable as Kutteke Tei)
・Hibiya Matsumoto Tower (also known as Hibiya, Matsumoto Tower)

2. Desired pickup time slot

3. Exchange number
Example: "A001"
It consists of a combination of letters and numbers.

4. Order time as stated in the order history
Regarding cancellation and refund, after you have submitted the form, we will process the refund within one to two days.
We apologize for any inconvenience caused.
Thank you for your continued support.

◇10/23 (Sat) Announcement of the Kashima Match AO-AKA PARK Mobile Order Service here