NEWS News

[Updated: 7/22]
We have added details on how to obtain the "Voice Support Area Admission Ticket" for Home General Admission SOCIO members.

Thank you for your cooperation in ensuring a safe and secure match operation for the voice support verification target game held on Jul 6 (Wed).

Additionally, as announced by the J-League on Jun 30 (Tue), we will be hosting the following two matches as scheduled matches.

Please check the changes and precautions for the event in advance. For those who have chosen the refund method for the home general admission SOCIO and those who have purchased tickets for the second half of 2022, we have set a period for accepting refund requests, so please apply within the designated period if you wish to receive a refund.
Also, please make sure to check as there are differences from the Hokkaido Consadole Sapporo match on Jul 6 (Wed).

Please note that the ticket sales overview, including the start date of sales, and the spectator etiquette, may differ from the usual. Please also confirm.

◇Ticket overview is here
◇Spectator etiquette is here

□Scheduled Matches
①Aug 7 (Sun) 2022 Meiji Yasuda Life Insurance Company J1 League Sec. 24
Shimizu S-Pulse vs
(Kickoff at 6:00 p.m. / Ajinomoto Stadium)

②Aug 13 (Sat) 2022 Meiji Yasuda J1 League Sec. 25
Cerezo Osaka vs
(Kickoff at 19:00 / Ajinomoto Stadium)

* The Júbilo Iwata match on Jul 17 (Sun) is not a target match. Please note that the match will be held with the usual spectator manners.

□ Changes from the Jul 6 (Wed) Sapporo match
1. Entry method to the “Cheering Area with Vocal Support” for Home General Admission SOCIO members
Based on the operational review of the Jul 6 (Wed) Hokkaido Consadole Sapporo match, to grasp the number of people entering the cheering area in advance, SOCIO members are also required to obtain an admission ticket (free of charge) in advance to enter the “Cheering Area with Vocal Support.” Please be sure to complete the procedure. Details are here

2. Regarding eating and drinking within the cheering area
Before the match, at halftime, and after the match, you are allowed to eat and drink (bringing alcoholic beverages is not allowed) in situations where vocal support is not being conducted.
Even before the match, at halftime, and after the match, eating and drinking remain prohibited during situations where vocal support is being conducted, as well as throughout the match (however, hydration excluding alcoholic beverages is allowed).

□Notes
1. Establishment of the Vocal Support Area
[Same as the July 6 (Wed) Sapporo match]
Only the following seating types will be designated as "Vocal Support Areas" with checkerboard seating arrangements.
・Home General Admission Lower Level
・Visitor Free Seating Lower Level
※The upper stands are not "vocal support areas" respectively.
※Please note that we will conduct ticket checks when entering the "Cheering Area," so please present your ticket when entering the area.
※Wearing non-woven masks is mandatory within the same area. Please check the spectator manners for more details.
※Please note that the seat type change service for designated seat SOCIO members to general admission seats is also available for this match. However, please be aware that seat type changes cannot be made if the corresponding seat type is sold out.

[Seating Chart]

【Regarding seat spacing】
For this match, in the home general seating area and the lower level of the visitor general seating area, which will be designated as the "vocal support area," please be seated with one seat space in between in a checkerboard pattern.
※Please note that there are areas in the stadium where seats are not arranged regularly due to the structure.

Tickets will be sold with seats arranged closely except in the vocal support area.

2. Stadium capacity limit of 50% and for the viewing of SOCIO and corporate annual tickets only.
[Some changes from the Sapporo match on 7/6 (Wednesday)]
Based on the J-League's newly established guidelines for COVID-19 and the government's basic response policy, the stadium capacity will be limited to 50%.
As mentioned earlier, the "vocal support area" will have seats spaced apart, while areas other than the "vocal support area" will have seats arranged closely for seating.
Please purchase your tickets as soon as possible, as ticket sales will end once the number of tickets sold reaches 50% of the stadium's capacity, without a 50% limit for each seat type.

【Dear SOCIO members】
Although it will be limited to 50% capacity, seating with spacing between seats will only be available in the lower section of the home general seating area, and will be implemented under Pattern A. Regardless of the advance seating allocation method, refund method, or second-half season ticket, you can enter with your SOCIO card.
Refund reception will be available only for home general seat SOCIO members who have selected the refund method and purchased tickets for the second half of the year. (See below 3.)
Also, for those SOCIO members who wish to watch the game in the "vocal support area," please make sure to obtain an admission ticket to the "vocal support area" in advance. Thank you for your cooperation in completing the necessary procedures if you wish to do so. (See below 4.)

【For corporate annual ticket holders】
Corporate annual ticket holders can use exchange tickets.
Please bring your ticket for the match and proceed to the exchange tent.
* For those with home general admission tickets, we will ask for your preference of lower or upper tier at the time of exchange and provide the tickets accordingly.

3. Refund acceptance for the selection of refund method and the home free seat SOCIO for the second half annual ticket
[7/6 (Wed) Sapporo match and the same]
Regarding the refund method and the semi-annual ticket, we have stated at the time of sale that "for matches that require limited seating and seating with spacing between seats, we will refund the tickets".
For this match, those with home general admission tickets will need to have some seating space between certain areas, so we will be offering refunds to those who have selected the refund method and purchased a second-half season ticket within the home general admission SOCIO. This refund reception will be available only to those who wish to receive it.

[About the refund application method]
We have published the URL of the reception form on the members-only My Page for home general admission SOCIO members who have selected the refund method and purchased tickets for the second half of the year. Please log in to the members-only My Page and access the reception form from the [Announcement] section to make the application.
◇Member-only My Page is here
※Refunds will be made after the end of the season
※Those who have applied for a refund will not be able to enter the Shimizu S-Pulse match on Aug 7 (Sun) and the Cerezo Osaka match on Aug 13 (Sat) with the SOCIO card. Also, the rights of resale and transfer will be lost.
※Refund applications are applicable for both the Shimizu S-Pulse match on Aug 7 (Sun) and the Cerezo Osaka match on Aug 13 (Sat). Please note that applications for only one of the matches cannot be accepted.
※Please note that for those who have applied for a refund, there may be a shorter resale/transfer period for the Yokohama F.Marinos match on Sep 3 (Sat) or 4 (Sun) due to system settings.

【Refund Application Deadline】
Until 23:59 on July 13, 2022 (Wednesday)

4. How to enter the "Voice Support Area" for home general admission SOCIO members
[Change from the Sapporo match on Wed, July 6]
Since a large number of SOCIO members are expected to attend, you will need to obtain an admission ticket in advance to enter the "Voice Support Area".

▼Ticket Acquisition Start Dates
<Aug 7 (Sun) Shimizu Match>
Jul 23 (Sat) 10:00 a.m.～
<Aug 13 (Sat) C Osaka Match>
Jul 29 (Fri) 10:00 a.m.～

※When the voice cheering area (home free lower level) is sold out, it will no longer be possible to "purchase tickets" for the home free seat SOCIO. If you wish, please proceed as soon as possible.

▼Ticket Acquisition Method (For FC Tokyo Park Fuchu SOCIO Members Only)
①Access the FC Tokyo ticket sales page
◇The ticket sales page for the Shimizu match on 8/7 (Sun) is here
◇The ticket sales page for the C Osaka match on 8/13 (Sat) is here
②Select the lower level of the home section
③Select the "Voice Support Area" ticket/QR ticket (J-Ticket) for FC Tokyo Park Fuchu SOCIO members
④Select "1 ticket" from the quantity selection (selecting 2 or more tickets will result in an error)
⑤Confirm the details and select "Proceed to Purchase"
⑥Select "No Payment" for the payment method and "QR Ticket Issuance" for the ticket collection method
⑦Check the box to agree to the terms of use and select "Confirm Purchase" to complete the acquisition
※After completing the acquisition of the admission ticket, the obtained ticket will be displayed in the "Ticket List / QR Issuance" section of the account menu on My Page.
※On the day of the match, please present your "SOCIO card" at the entrance gate and your "QR ticket" (admission ticket) at the entrance to the voice support area.

【Aug 7 (Sun) Shimizu S-Pulse Match Ticket Sales Schedule】
Jul 23 (Sat) 10:00 [For Home General Admission SOCIO Members Only] "Cheering Area" Ticket Exchange Starts
Jul 24 (Sun) 10:00 Member Pre-sale
Jul 26 (Tue) 10:00 General Sale

【Aug 13 (Sat) Cerezo Osaka Match Ticket Sales Schedule (Planned)】
Jul 29 (Fri) 10:00 [Home General Admission SOCIO Only] "Cheering Area" Ticket Exchange Starts
Jul 30 (Sat) 10:00 Member Pre-sale
Aug 1 (Mon) 10:00 General Sale

※Once the maximum number of seats in the voice support area is reached after the start of ticket exchange and sales, the exchange and sales will end. If the maximum number is reached on the ticket exchange start date, there will be no ticket sales. Also, for those who have not obtained a home general admission ticket SOCIO, please watch the game from the upper level of the home general admission area or change your seat to the back general admission area described in [5.] below.
※The same applies to all home general admission SOCIO members who have purchased half-year tickets.
※Ticket exchange is limited to one ticket per SOCIO number.
※Please note that resale tickets are only available for "Home General Admission Upper Level".
※If you only have transfer tickets, you will be guided to the "Upper Home Free Seat" area. However, if you have obtained an admission ticket to the "Cheering Area," you can also enter the "Cheering Area" by transferring the admission ticket.

【Flow until entering the "Cheering Area"】
(1) When entering the stadium, please enter as usual with your SOCIO card
* Admission tickets for the "Cheering Area" cannot be used for entry.
(2) Please present the admission ticket (QR code) for the "Cheering Area" that you have obtained in advance when entering the "Cheering Area" for vocal support.
※Entry to the "Cheering Area" with a SOCIO card is not permitted

5. Regarding changing seat types to back free seats
[7/6 (Wed) Sapporo match and same as]
For corporate season ticket holders who have purchased Home General Admission SOCIO and Home General Admission, we will accept seat changes to Back General Admission on the day of the match. Please come to the Main/Back member reception tent on the day of the match.

【Target】
・Home general admission for all SOCIO members (both advance seating and refund methods)
・Corporate annual ticket holders who have purchased Home Free Seats (please exchange your corporate annual ticket for a paper ticket at the corporate annual ticket exchange booth before entering)

【Reception Location】
Club Support Member Booth (Main Back)

【Reception hours】
From opening to the end of halftime

【Price】
Adult: 600 yen
U-18: 200 yen
* Payment is accepted in cash only