NEWS News

From Saturday, June 4, 2022, we have been selling the 2022 FC Tokyo Onsite Card Series 1 at the Keio Department Store Shinjuku during the FC Tokyo Support Week. However, it has been discovered that some cards have a malfunction.
We apologize for any inconvenience or concern caused to our customers who have made a purchase.
For customers who have the corresponding card, we will send the good product by following procedure.

□Issue Occurred
・There were duplicate and incorrect serial numbers on the cards of the following six players in the 2022 FC Tokyo Onsite Card N series.
【Corresponding Players】
Leandro, Sodai HASUKAWA, Hotaka NAKAMURA, Rei HIRAKAWA, Kojiro YASUDA, Henrique TREVISAN

・There was an error in the design of the card background for the 2022 FC Tokyo Onsite Card and SR Card.
【Player】
Shuto OKANIWA

※There are no issues with cards other than those mentioned above。

□交換対応につて
お持ちの該当カードの写真、裏面オリジナル画像の有無、ご住所、ご氏名、ご連絡先をオンサイトカード交換窓口(info@pbridge.net)へメールまたは、オンサイトカード公式SNS(Twitter)@all_onsite_cardへDMにてご連絡をいただければと思います。
※The shipment of good products is scheduled for late June.
※We will also exchange the back side for customers who have the original image. (We will contact you again from the person in charge.)
* We are unable to handle exchanges or other services at Keio Department Store Shinjuku and the official shop. Thank you for your understanding.

□ Regarding the Postponement of Sales at the Official Shop
Jun 10 (Fri) - We have also decided to postpone the first round of sales at the official shop, which was scheduled for Jun. It will be postponed until late June.
We will inform you on our website as soon as the schedule is determined.
We apologize for any inconvenience caused to our valued customers who were looking forward to it.