NEWS News

Thank you very much for always giving warm support to FC Tokyo.
The design of the "Checkered Tie" that went on sale from Sep 18 (Fri) has been found to be different from the originally planned design.
As a result, we will suspend the sale of the corresponding product.

We deeply apologize for any inconvenience caused to those who have purchased the corresponding product.

[Error] TOKYO DOROMPA silhouette none

　↓
[正] TOKYO DOROMPA silhouette available

□Refund Policy
If you wish to request a refund, please contact us at the following.
・Purchase at the Official Online Shop
▽Inquiry Form
https://store-jleague.faq.rakuten.net/form/inquiry

・Purchase at the official shop
Please contact the official shop where you made your purchase directly.
◇The list of official shops is here

・Purchase at the stadium merchandise shop
Euro Sports Ajinomoto Stadium Store
TEL:042-440-3220
▽Inquiry Form
https://www.euro-sports.jp/fctokyo/contact/

□Notes
・Refunds will be made in exchange for the applicable product.
- Returns and refunds can only be made at the store where the product was purchased. Please note that we cannot accept returns or refunds at any other store.
・If you are unable to visit the store where you purchased the product due to living far away or other reasons, we apologize for the inconvenience, but please contact the inquiry address below.

□Contact Information Regarding This Matter
FC Tokyo Merchandising Department
Email Address: md@fctokyo.co.jp

We will make every effort to prevent a recurrence and ensure that such incidents do not happen again. Thank you for your continued support.
Continued support and encouragement to FC Tokyo are greatly appreciated.